Testimonials

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We love to hear about the wonderful experiences our clients have had, here are just a few comments we’ve received in the last couple of months:



 

Once upon a time I delighted in the hunt for the perfect set of flights – a good departure time, not too long of a layover and all at a price I was happy to pay. Now I have found someone who is good at doing that hunt for me, and who consistently finds tickets for at or below what I can (when I invest the 1-2 hours necessary for a thorough search).D.R.G.

Made the trip worry free and was the best idea we had having Jason Olson and team book for us.Billy

Linda displayed a sincere commitment to make sure my vacation was the best possible and I had all that I needed. This was a last minute trip, but she pulled it off! She didn’t just put together a package for me, she saved me money and was full of information and advise. GREATLY APPRECIATED!Grateful Client

We booked our Caribbean True Vacation Travel/True Vacation Travel in Redding. They made it a very easy process for us. They are knowledgeable and able to answer all of our questions. They put a packet of all of the paperwork we needed together so it was easy to just grab the folder and go and feel confident that we had everything we needed.Saraelaina

Jason Olson has helped us in so many ways that we can’t even count them all. He has offered many valuable suggestions and saved us money on many occasions. He’s always willing to take time to meet with us or give us an appointment at a mutually agreed upon time. He’s very helpful, courteous, and friendly, but I don’t know if he was in the Boy Scouts ;).Stan

This jazz featured exceptional artists. The food was great, as was the service. The ship was spotless, and the crew were very helpful and friendly. Mr. Olson was very knowledgeable and helpful. His cordial manner and expertise were very much appreciated. Chris H.

Linda is a bend over backward woman! Couldn’t do this without her experienced help! Linda ALWAYS is positive and and helps us look at options. I never feel like i am coerced into plans that don’t exactly fit the needs of our family. She is constant and consistent in her responses to our questions and I KNOW I can plan on a wonderful trip based on her suggestions and experience. Our family has used Linda’s services for several years and we plan to continue—as long as she does! 🙂Kerry

Our honeymoon was amazing, and Jason Olson made it easy for us. With everything going on, it was one less things we had to worry about. Not only was it easy to hand this off, the results were beyond our expectation.Brian C

We were all set for a Mexico Cruise in November when our agent called us just to let us know that we had been upgraded from a balcony to a Mini-suite. We love working with True Vacation Travel.Dick

This was our first cruise and we had lots of questions about everything. Linda had all kinds of helpful information about the cruise line, the ship, the ports of call, the entire experience, really. Linda pulled together a plan quite quickly and made the whole experience a breeze.Steve

Jason Olson is an excellent travel agent…. got us a lot more than we expected for our money!Danyle L

We are currently planning another Disney World trip for our family with Linda! Linda was our agent last time and we couldn’t have done it without her! She is extremely knowledgeable with the resorts, transportation, restaurants, recreation….everything! We have learned that when LInda makes a recommendation, we should follow it! Everything that she has recommended to us (from resorts to shows in the park to family-friendly restaurants, etc.) has been exceptional. We love the Disney magic that she has brought to our family vacations! 🙂Taylor Family

Thank you for your assistance with our trip for four to Cozumel! The five-star all-inclusive package was amazing! I cannot believe you didn’t charge us for the air tickets like our last travel agent did. Simply amazing!Stan

We’d love to hear from you about your success stories from your vacations!

Client Advocacy

We had a client who had a problem with a return flight from their Hawaiian vacation – there was a miscommunication between their vacation provider and the airline. As a result, he ended up with additional expenses that he was not planning on. Once we heard about the issue we worked with both companies to remedy the situation. As a result, the client (with one simple call to us and one fax of the receipt) was able to have his credit card refunded the additional expense and a bit extra. In reality, it takes several phone calls and hours of time to get these sorts of things resolved — just one of the many ways we act on your behalf, as your advocate with the various vacation suppliers.

~December 2013 (Agent, Jason Olson)

We had a client who normally purchases travel insurance but declined for a quick Disneyland vacation because it was local. While we always offer it as an option to our clients, we never go into sale mode. In this instance, they declined it. Less than a week prior to their vacation one of the travelers ended up in the emergency room so they called to see what their options were. They had non-refundable, non-changeable economy air tickets, plus their Disneyland Hotel and park tickets. This all occurred two days before they were scheduled to depart. With one call to our office, we were able to go into action to negotiate on their behalf to reduce their financial loss. A couple of hours later we were able to inform them that we were able to push their vacation out until next year at no financial penalty to them — just a slight increase because the park tickets increased a couple of dollars. They were absolutely thrilled. They were ‘sure’ they were going to lose everything in cancelation fees.

~November 2013 (Agent, Jason Olson)

More testimonials found on our blog:

Everything went as you helped plan. Experienced some bad weather so did not get to go to Charleston. Otherwise trip was great. Our road trip was successful as well. Thanks again for your help in planning our vacation. Linda

Our was just great. I would have never imagined my 60th birthday be celebrated in such style. Thank you for the invite to the magic show and making sure all went smooth !!! When we decide to go on the to Alaska you will be on speed dial for booking the outing.Lisa

Thank you for everything you (Jason Olson and April) did was perfect. We had a great time we are looking forward to our Alaska now. Thank you again Sandy

We are having an amazing time at Disneyland. Thank you so much. The itinerary is perfect. Our hotel is great. Such nice people here. Thank you. Veronica

This jazz featured exceptional artists. The food was great, as was the service. The ship was spotless, and the crew were very helpful and friendly. Mr. Olson was very knowledgeable and helpful. His cordial manner and expertise were very much appreciated. Mr. Olson was very knowledgeable and helpful. Chris

 

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